In 'Never Split the Difference,' former FBI hostage negotiator Chris Voss shares powerful negotiation techniques that can be used in daily life. Drawing from his high-stakes experiences, Voss reveals strategies to gain the upper hand without compromising. From tactical empathy to mastering the art of listening, readers learn how to create win-win situations. This book challenges conventional negotiation wisdom, proving that emotional intelligence is as important as logic. Discover how understanding human psychology can transform your approach to negotiations and lead to extraordinary results.
By Chris Voss, Tahl Raz
Published: 2016
"The secret to gaining the upper hand in a negotiation is to give the other side the illusion of control."
A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life. Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.
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“The secret to gaining the upper hand in a negotiation is to give the other side the illusion of control.”
Never Split the Difference
By Chris Voss, Tahl Raz
Discover a world of knowledge through our extensive collection of book summaries.
Chris Voss is a former FBI hostage negotiator, business consultant, and author known for his expertise in negotiation tactics. His notable works include "Never Split the Difference: Negotiating As If Your Life Depended On It" and "The Black Swan Group's Negotiation Training". Voss's writing style is pragmatic and direct, blending psychological insights with real-life experiences to provide readers with actionable strategies for effective negotiation. He is a sought-after speaker and thought leader in the fields of negotiation and conflict resolution.
Tahl Raz is a renowned author and storyteller, best known for his compelling works that blend insightful narratives with engaging prose. His notable books include 'The Lean Entrepreneur,' co-authored with Brant Cooper, which has inspired countless entrepreneurs and innovators with its practical approaches to creating sustainable businesses. Raz's writing style is characterized by a clear, motivational tone, often featuring real-world examples and actionable advice. With a background in entrepreneurship and a passion for exploration, he continues to inspire readers to break boundaries and achieve their dreams.
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