Uplifting Service Book Summary

In 'Uplifting Service', Ron Kaufman reveals the secret to transforming customer service into an extraordinary experience. With captivating anecdotes and actionable strategies, Kaufman empowers readers to elevate their service culture to new heights. This book goes beyond mere satisfaction, encouraging businesses to create loyal advocates through exceptional service. Dive into the dynamic principles of service excellence that can revamp your organization and inspire your team. Discover how uplifting service can lead not just to customers, but to raving fans!

By Ron Kaufman

Published: 2012

"The greatest asset of any organization is the spirit of service within its people."

Book Review of Uplifting Service

Kaufman takes you on a journey into the new world of service. Learn how the world's leading companies have changed the game, and how you can successfully follow this path to an uplifting service transformation.

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The greatest asset of any organization is the spirit of service within its people.

Uplifting Service

By Ron Kaufman