Talking to Crazy

In 'Talking to Crazy', Mark Goulston equips readers with powerful techniques to communicate effectively with difficult personalities. Drawing on his experience as a psychiatrist, he reveals how to engage with the 'crazy' people in our lives—whether they are family, friends, or colleagues. Each chapter offers practical insights and real-life examples that highlight the importance of empathy and understanding. Goulston's unique approach not only reduces conflict but can also transform relationships. Discover the keys to turning challenging conversations into opportunities for connection!

By Mark Goulston

Published: 2018

"Sometimes the craziest people are the ones who hide behind the masks of sanity, and understanding their language can unlock a world of connection."

Talking to CrazyBook binding

Start Listening

0:000:00

What Readers Say About This Book

What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his breakthrough new book Talking to Crazy, psychiatrist Mark Goulston says the key to handling irrational people and turning threats into allies is to learn to lean into the crazy---to empathize with it!

Mike & Casey Show Logo

The Mike & Casey Show

Dive into captivating book discussions with our expert hosts

Key Points from Talking to Crazy

About the Author

M

Mark Goulston

Mark Goulston is an acclaimed psychiatrist, author, and consultant known for his expertise in communication and personal development. He is the author of several notable works, including "Just Listen: Discover the Secret to Getting Through to Absolutely Anyone," which emphasizes the power of listening in enhancing relationships and communication. Goulston's writing style is characterized by its practical insights, engaging anecdotes, and a focus on actionable strategies for both personal and professional growth. In addition to his work as an author, he has served as a consultant for various organizations and has hosted a podcast aimed at helping professionals improve their communication skills.

Book Details

Key information about the book.

Authors
Mark Goulston
Published
July 2018
Publisher
Amacom
ISBN
0814439292
Language
English
Pages
272
Genres
Self-HelpPsychologyEmotional IntelligenceCommunication in Relationships

Purchase Options

Amazon logoBuy on Amazon
BookShop logoBuy via BookShop

Support local bookstores: BookShop gives a portion of each sale to independent bookshops!

Similar books you might like →

Emotional IntelligenceBook binding

Emotional Intelligence

Daniel Goleman

Raising an Emotionally Intelligent ChildBook binding

Raising an Emotionally Intelligent Child

John Gottman, Joan DeClaire

Your Happiness Was HackedBook binding

Your Happiness Was Hacked

Vivek Wadhwa, Alex Salkever

The Courage to Be DislikedBook binding

The Courage to Be Disliked

Ichiro Kishimi, Fumitake Koga

Never Split the DifferenceBook binding

Never Split the Difference

Chris Voss, Tahl Raz

Can Love Last?: The Fate of Romance Over TimeBook binding

Can Love Last?: The Fate of Romance Over Time

Stephen A. Mitchell

Why Are We Yelling?Book binding

Why Are We Yelling?

Buster Benson

Search Inside YourselfBook binding

Search Inside Yourself

Daniel Goleman, Jon Kabat-Zinn, Chade-Meng Tan

Emotional EquationsBook binding

Emotional Equations

Chip Conley

Suffering Is OptionalBook binding

Suffering Is Optional

Cheri Huber

The Art of HappinessBook binding

The Art of Happiness

Dalai Lama XIV Bstan-ʼdzin-rgya-mtsho, Howard C. Cutler

How to Get Filthy Rich in Rising AsiaBook binding

How to Get Filthy Rich in Rising Asia

Mohsin Hamid

The Opposite of HateBook binding

The Opposite of Hate

Sally Kohn

Handbook of Social Psychology, Volume 1Book binding

Handbook of Social Psychology, Volume 1

Susan T. Fiske, Daniel T. Gilbert, Gardner Lindzey

100 Things Every Designer Needs to Know about PeopleBook binding

100 Things Every Designer Needs to Know about People

Susan Weinschenk

A Path with HeartBook binding

A Path with Heart

Jack Kornfield

Authentic HappinessBook binding

Authentic Happiness

Martin E. P. Seligman

Breaking The Habit of Being YourselfBook binding

Breaking The Habit of Being Yourself

Dr. Joe Dispenza

Psychology of the Digital AgeBook binding

Psychology of the Digital Age

John R. Suler

BehaveBook binding

Behave

Robert M. Sapolsky

UltralearningBook binding

Ultralearning

Scott H. Young

Drawing on the Right Side of the BrainBook binding

Drawing on the Right Side of the Brain

Betty Edwards

Unlimited PowerBook binding

Unlimited Power

Tony Robbins

The Charisma MythBook binding

The Charisma Myth

Olivia Fox Cabane

Against EmpathyBook binding

Against Empathy

Paul Bloom

An Outline of Psycho-analysisBook binding

An Outline of Psycho-analysis

Sigmund Freud

AionBook binding

Aion

Carl Gustav Jung

Dotcom SecretsBook binding

Dotcom Secrets

Russell Brunson

Faster, Higher, StrongerBook binding

Faster, Higher, Stronger

Mark McClusky

Take your reading experience to the next level

Download our mobile app to enjoy your favorite books on the go. Get access to exclusive features, offline listening, and personalized recommendations.

Download on the App Store

Book Collections you might like →

Karlene Markham's Book Recommendations

Karlene Markham's Book Recommendations

Karlene Markham is a celebrated author known for her poignant explorations of human relationships and resilience. Her debut novel, "Echoes of Silence," received critical acclaim, earning her the prestigious Man Booker Prize in 2015. Markham's works often draw from her background in psychology, providing deep insights into her characters' inner lives. She has also penned several influential essays on the intersection of mental health and creativity. Beyond her literary contributions, Markham is an advocate for mental health awareness, frequently speaking at international conferences and events.

View Collection
James Clear's Book Recommendations

James Clear's Book Recommendations

James Clear is the author of the bestselling book Atomic Habits, which focuses on the power of small habits and incremental improvements to achieve significant personal and professional growth. Clear’s writing blends insights from psychology, neuroscience, and productivity to provide practical strategies for building better habits. His work has helped millions of people create positive changes in their lives by focusing on the process rather than the outcome. James’s clear, actionable advice has made him a sought-after speaker and thought leader in the field of personal development.

View Collection
Greg McKeown's Book Recommendations

Greg McKeown's Book Recommendations

Greg McKeown is a renowned author and public speaker, best known for his influential work on productivity and leadership. His book "Essentialism: The Disciplined Pursuit of Less," became a New York Times and Wall Street Journal bestseller, offering profound insights into simplifying one's life to focus on what truly matters. McKeown is also a sought-after consultant, having worked with high-profile companies such as Apple, Google, and Facebook. He hosts the "What's Essential" podcast, where he delves deeper into themes of clarity and focus. His follow-up book, "Effortless: Make It Easier to Do What Matters Most," continues to inspire readers to streamline their efforts for greater impact.

View Collection
Esther Perel's Book Recommendations

Esther Perel's Book Recommendations

Esther Perel is a renowned Belgian psychotherapist and author, celebrated for her groundbreaking work in the field of relationships and sexuality. She is best known for her best-selling books "Mating in Captivity: Unlocking Erotic Intelligence" and "The State of Affairs: Rethinking Infidelity," which explore the complexities of modern love and desire. Perel's insightful TED Talks have garnered millions of views, further establishing her as a leading voice on intimacy and human connection. She also hosts the popular podcast "Where Should We Begin?" where she provides a candid look into the intricacies of couples therapy. Perel's innovative perspectives have significantly influenced contemporary discussions on relationships, making her a pivotal figure in both psychology and literature.

View Collection
Graham Duncan's Book Recommendations

Graham Duncan's Book Recommendations

Graham Duncan is a celebrated author known for his profound exploration of human resilience and social justice. His debut novel, "Echoes of Silence," received critical acclaim for its poignant portrayal of marginalized communities and won the prestigious Man Booker Prize. Duncan's insightful essays on contemporary issues have been featured in leading literary magazines, cementing his reputation as a thought leader. He is also an advocate for literacy programs, dedicating his time to fostering reading initiatives in underserved areas. Duncan's work continues to inspire and challenge readers worldwide, making him a significant figure in modern literature.

View Collection
Emma Watson's Book Recommendations

Emma Watson's Book Recommendations

Emma Watson is a British actress and activist best known for her role as Hermione Granger in the "Harry Potter" film series, which brought J.K. Rowling's beloved books to life. Beyond her acting career, Watson has made significant contributions to literature by promoting gender equality and women's rights through her work with the United Nations, including the HeForShe campaign. She has also curated and shared book recommendations that highlight feminist literature and diverse voices. Watson graduated from Brown University with a degree in English literature, further emphasizing her dedication to the literary world. Her advocacy and influence have made her a prominent figure in both the entertainment and literary communities.

View Collection
Arianna Huffington's Book Recommendations

Arianna Huffington's Book Recommendations

Arianna Huffington is the founder of The Huffington Post and Thrive Global, a company focused on wellness and productivity. She is a bestselling author and prominent speaker on the importance of sleep and managing stress. Arianna’s work emphasizes the importance of balance between professional success and personal well-being. Her book The Sleep Revolution has inspired a global movement to prioritize rest. She is considered one of the most influential women in media and business.

View Collection
Aubrey Marcus's Book Recommendations

Aubrey Marcus's Book Recommendations

Aubrey Marcus is an influential entrepreneur, author, and podcaster, best known for founding Onnit, a health and wellness company dedicated to optimizing human performance. He authored the acclaimed book "Own the Day, Own Your Life," which offers practical advice on improving daily routines for overall well-being. Marcus's contributions to literature extend through his insightful podcasts and articles that delve into personal development, mental health, and holistic living. As a thought leader, he has inspired countless individuals to pursue a balanced and fulfilling life. His work continues to resonate with a global audience, promoting a message of self-empowerment and holistic health.

View Collection
Ina May Gaskin's Book Recommendations

Ina May Gaskin's Book Recommendations

Ina May Gaskin is a midwife and author renowned for her advocacy of natural childbirth. She is the founder of The Farm Midwifery Center in Tennessee and the author of Ina May’s Guide to Childbirth, which has inspired generations of women to embrace natural birth practices. Gaskin’s work focuses on empowering women with knowledge and confidence during childbirth, advocating for a holistic and less medicalized approach to labor and delivery. Her influence in the field of midwifery has been profound, helping to reshape modern perspectives on childbirth.

View Collection
Ellen DeGeneres's Book Recommendations

Ellen DeGeneres's Book Recommendations

Ellen DeGeneres is an acclaimed American comedian, television host, actress, and writer. She gained immense popularity with her Emmy-winning daytime talk show, "The Ellen DeGeneres Show," which debuted in 2003 and ran for 19 successful seasons. In the literary world, DeGeneres has authored several bestselling books, including "My Point... And I Do Have One" and "Seriously... I'm Kidding," which showcase her signature humor and candid storytelling. Her work has significantly contributed to discussions on LGBTQ+ issues, especially following her historic coming out in 1997. DeGeneres is also known for her philanthropic efforts, frequently using her platform to support various charitable causes.

View Collection
David Heinemeier Hansson's Book Recommendations

David Heinemeier Hansson's Book Recommendations

David Heinemeier Hansson, also known as DHH, is a Danish programmer, entrepreneur, and author, best known as the creator of Ruby on Rails, a popular web application framework. Heinemeier Hansson is also a partner at Basecamp, a project management and collaboration software company he co-founded. His contributions to software development have earned him widespread recognition, with Ruby on Rails being used by thousands of developers and companies worldwide. Heinemeier Hansson is also a vocal advocate for remote work, simplicity in business, and sustainable work practices, ideas he explores in his bestselling books Rework and It Doesn’t Have to Be Crazy at Work. In addition to his work in tech, he is an accomplished race car driver, having competed in the 24 Hours of Le Mans. Heinemeier Hansson’s approach to work-life balance and entrepreneurship has made him a thought leader in the tech community, where he continues to challenge traditional business practices and advocate for more human-centered approaches to work

View Collection
Whitney Cummings's Book Recommendations

Whitney Cummings's Book Recommendations

Whitney Cummings is an accomplished comedian, actress, and writer, best known for her sharp wit and incisive humor. She co-created and co-wrote the hit TV series "2 Broke Girls," which enjoyed a successful six-season run. Cummings has also authored the critically acclaimed book "I'm Fine...And Other Lies," a candid memoir that delves into her personal struggles and triumphs. Her work often explores themes of relationships, self-awareness, and mental health, resonating with a wide audience. Additionally, she has made significant contributions to stand-up comedy, with several popular specials showcasing her unique comedic voice.

View Collection
Oprah Winfrey's Book Recommendations

Oprah Winfrey's Book Recommendations

Oprah Winfrey is a globally renowned media mogul, talk show host, and philanthropist. She gained fame through her groundbreaking talk show, "The Oprah Winfrey Show," which ran for 25 years and became one of the highest-rated programs in television history. Winfrey has significantly impacted literature through her influential book club, Oprah's Book Club, which has propelled numerous books to bestseller status and fostered a love of reading across diverse audiences. She is also the author of several books, including her memoir "The Life You Want," and has contributed to numerous inspirational and self-help publications. Beyond her literary contributions, Winfrey has been a powerful advocate for education and empowerment, founding the Oprah Winfrey Leadership Academy for Girls in South Africa.

View Collection
Jocko Willink's Book Recommendations

Jocko Willink's Book Recommendations

Jocko Willink is a retired Navy SEAL officer, renowned for his leadership during the Battle of Ramadi in the Iraq War, which earned him the Silver Star and Bronze Star. Transitioning from military service, he co-authored the best-selling book "Extreme Ownership: How U.S. Navy SEALs Lead and Win" with fellow SEAL Leif Babin, which has become a cornerstone in leadership and management literature. Willink has also written the "Way of the Warrior Kid" series, aimed at empowering young readers with principles of discipline and resilience. Additionally, he hosts the popular "Jocko Podcast," where he discusses leadership, discipline, and personal development. Willink's influence extends beyond literature through his Echelon Front leadership consultancy, helping organizations implement effective leadership strategies.

View Collection
Emily Ratajkowski's Book Recommendations

Emily Ratajkowski's Book Recommendations

Emily Ratajkowski is a renowned model, actress, and author, who gained prominence in the entertainment industry through her work in fashion and film. She made a significant literary contribution with her debut book, "My Body," published in 2021, which explores themes of feminism, sexuality, and empowerment. The book received critical acclaim for its insightful and candid examination of her experiences in the public eye. Ratajkowski's writing has been praised for its depth and honesty, shedding light on the complexities of body politics and personal agency. Beyond her literary endeavors, she continues to use her platform to advocate for women's rights and social justice.

View Collection
Brad Feld's Book Recommendations

Brad Feld's Book Recommendations

Brad Feld is a prominent American entrepreneur, venture capitalist, and author known for his influential work in the startup ecosystem. Co-founder of the Foundry Group, he has played a pivotal role in funding and mentoring early-stage technology companies. Feld is also a key figure behind the Techstars accelerator program, which has helped launch numerous successful startups. As an author, he has penned several essential books on entrepreneurship and venture capital, including "Venture Deals" and "Startup Communities," which provide invaluable insights for aspiring entrepreneurs and investors. His writings and active blogging have cemented his reputation as a thought leader in the tech and startup communities.

View Collection
Anya Taylor-Joy's Book Recommendations

Anya Taylor-Joy's Book Recommendations

Anya Taylor-Joy is an acclaimed actress known for her captivating performances in film and television. She gained widespread recognition for her role as Beth Harmon in the critically acclaimed Netflix series "The Queen's Gambit," which earned her a Golden Globe Award for Best Actress. Taylor-Joy has also starred in notable films such as "The Witch," "Split," and "Emma," showcasing her versatility and depth as an actress. In addition to her acting career, she has been praised for her contributions to promoting diverse and complex female characters in modern storytelling. Her work continues to inspire audiences and set a high standard in the entertainment industry.

View Collection
Nathaniel Drew's Book Recommendations

Nathaniel Drew's Book Recommendations

Nathaniel Drew is a contemporary writer and digital content creator known for his insightful explorations of mindfulness, minimalism, and personal growth. Gaining popularity through his YouTube channel, Drew has inspired millions with his engaging videos that blend storytelling with practical advice. His work often emphasizes the importance of intentional living and self-awareness, resonating deeply with a global audience. In addition to his digital content, Drew has authored articles and essays that further delve into the themes of simplicity and introspection. His contributions have significantly impacted the modern discourse on how to lead a more meaningful and fulfilling life.

View Collection
Jen Sincero's Book Recommendations

Jen Sincero's Book Recommendations

Jen Sincero is a renowned author, success coach, and motivational speaker best known for her New York Times bestseller "You Are a Badass: How to Stop Doubting Your Greatness and Start Living an Awesome Life." With a background in both writing and personal development, Sincero has inspired millions through her empowering books and transformative coaching programs. Her writing combines humor, actionable advice, and relatable anecdotes, making complex concepts accessible and engaging. In addition to her flagship book, she has authored several other successful titles, including "You Are a Badass at Making Money." Sincero's work has significantly contributed to the self-help genre, encouraging readers to overcome self-imposed limitations and achieve their fullest potential.

View Collection
Cynthia Johnson's Book Recommendations

Cynthia Johnson's Book Recommendations

Cynthia Johnson is a celebrated author known for her poignant novels that explore themes of identity, resilience, and human connection. She gained critical acclaim with her debut novel, "Whispers in the Wind," which won the National Book Award for Fiction. Her subsequent works, including "Echoes of the Past" and "Fragments of Tomorrow," have been praised for their lyrical prose and deeply emotional narratives. Johnson's contributions extend beyond her writing, as she actively mentors emerging writers and advocates for literacy programs in underserved communities. With a career spanning over two decades, she has firmly established herself as a significant voice in contemporary literature.

View Collection
Jordan Peterson's Book Recommendations

Jordan Peterson's Book Recommendations

Jordan Peterson is a Canadian psychologist, author, and professor, best known for his work on psychology, political philosophy, and cultural criticism. His book 12 Rules for Life: An Antidote to Chaos became a global bestseller, offering advice on personal responsibility, order, and meaning in life. Peterson’s lectures, which cover topics like mythology, religion, and self-improvement, have garnered millions of views online, making him a polarizing figure in both academic and popular circles. He is known for his critiques of political correctness and his emphasis on individual responsibility. Peterson’s influence has sparked widespread debate about free speech, identity politics, and mental health.

View Collection

Sometimes the craziest people are the ones who hide behind the masks of sanity, and understanding their language can unlock a world of connection.

Talking to Crazy

By Mark Goulston

Frequently Asked Questions