In 'Talking to Crazy', Mark Goulston equips readers with powerful techniques to communicate effectively with difficult personalities. Drawing on his experience as a psychiatrist, he reveals how to engage with the 'crazy' people in our lives—whether they are family, friends, or colleagues. Each chapter offers practical insights and real-life examples that highlight the importance of empathy and understanding. Goulston's unique approach not only reduces conflict but can also transform relationships. Discover the keys to turning challenging conversations into opportunities for connection!
By Mark Goulston
Published: 2018
"Sometimes the craziest people are the ones who hide behind the masks of sanity, and understanding their language can unlock a world of connection."
What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his breakthrough new book Talking to Crazy, psychiatrist Mark Goulston says the key to handling irrational people and turning threats into allies is to learn to lean into the crazy---to empathize with it!
Mark Goulston is an acclaimed psychiatrist, author, and consultant known for his expertise in communication and personal development. He is the author of several notable works, including "Just Listen: Discover the Secret to Getting Through to Absolutely Anyone," which emphasizes the power of listening in enhancing relationships and communication. Goulston's writing style is characterized by its practical insights, engaging anecdotes, and a focus on actionable strategies for both personal and professional growth. In addition to his work as an author, he has served as a consultant for various organizations and has hosted a podcast aimed at helping professionals improve their communication skills.
Key information about the book.
Support local bookstores: BookShop gives a portion of each sale to independent bookshops!
In "A Farewell to Alms," economist Gregory Clark delves into the surprising dynamics of economic growth and social change, tracing humanity's journey from poverty to prosperity. Through a compelling mix of historical analysis and innovative research, he argues that culture, rather than mere resources, played a pivotal role in shaping economic outcomes. Clark challenges the conventional wisdom of the Industrial Revolution, revealing how deep-seated behaviors and social norms influenced wealth accumulation. With each chapter, readers are taken on a thought-provoking exploration of how our ancestral past continues to shape modern economies. Prepare to rethink everything you know about wealth, progress, and the human experience!
In "The Psychology of Money," Morgan Housel unravels the complex relationship between our emotions and financial decisions. Through captivating anecdotes and profound insights, he reveals that wealth isn't just about numbers, but about behavior and mindset. The book challenges conventional wisdom, urging readers to understand the subtle psychological forces that influence our spending and saving habits. Housel's reflections highlight the power of patience, humility, and a long-term perspective in building true financial success. Prepare to rethink everything you thought you knew about money and its role in your life!
In "Women Who Run with the Wolves," Clarissa Pinkola Estés illuminates the wild woman archetype, blending folklore and psychology to empower women to reclaim their innate instincts and untamed spirit. Through a rich tapestry of myths and stories, she unpacks the transformative power of the feminine psyche and urges women to honor their intuition and creativity. Each tale not only reveals hidden truths about the feminine experience but also serves as a catalyst for healing and self-discovery. Estés invites readers to awaken their inner wildness, challenging societal norms that seek to confine them. Dive into this enchanting exploration and rediscover the strength and wisdom that lies within.
In "Emotional Intelligence," Daniel Goleman unveils the crucial skills that go beyond IQ, fostering deeper connections and enhancing personal and professional success. He argues that emotional awareness and empathy can transform our interactions and decision-making, shaping a more fulfilling life. Through compelling anecdotes and groundbreaking research, Goleman reveals how mastering our emotions can lead to improved mental health and stronger relationships. Discover the surprising impact of emotional intelligence on leadership, teamwork, and everyday dilemmas. Are you ready to unlock the power within yourself and elevate your emotional mastery?
In "The Happiest Baby on the Block," Dr. Harvey Karp unveils a revolutionary approach to calming fussy babies and promoting better sleep. Drawing on groundbreaking research and practical techniques, he introduces the "4th Trimester" concept, which argues that infants require extra support to adjust to life outside the womb. Karp's five S's method—swaddling, side/stomach position, shushing, swinging, and sucking—offers parents a step-by-step guide to soothing even the most restless newborns. With anecdotes and expert insights, this book empowers caregivers to nurture happier, more content infants. Dive in to discover how you can transform sleepless nights into peaceful moments with your little one!
In "Raising an Emotionally Intelligent Child," John Gottman unveils the transformative power of emotional literacy in parenting. Through compelling anecdotes and groundbreaking research, he reveals how nurturing a child's emotional well-being can shape their future happiness and success. Discover practical strategies to help your child understand, express, and regulate their emotions, forging deeper connections and resilience. With insights that challenge traditional parenting methods, this book is a roadmap to fostering empathy and emotional intelligence in the next generation. Dive in to uncover the secrets of cultivating not just smart, but emotionally savvy, children!
In "The Silo Effect," Gillian Tett unveils the hidden barriers that fragment organizations and stifle innovation. Through compelling anecdotes from diverse sectors, she illustrates how these "silos" hinder collaboration and creativity. Tett argues that breaking down these divisions can lead to unexpected breakthroughs and a more interconnected world. With her keen insights into human behavior and organizational dynamics, she challenges readers to rethink how we work together. Are you ready to dismantle the silos in your life and unlock new possibilities?
In "Unfinished Business," the author delves into the compelling journey of confronting unresolved issues that linger in our lives and relationships. Through a blend of personal anecdotes and practical strategies, readers are encouraged to tackle their emotional baggage head-on. The narrative reveals how leaving things unsaid can hinder personal growth and authentic connections. With a thought-provoking mix of psychology and self-help, this book invites you to embrace closure and transformation. Are you ready to uncover what’s been holding you back and discover the power of completing your "unfinished business"?
Showing 8 of 28 similar books

David Heinemeier Hansson, also known as DHH, is a Danish programmer, entrepreneur, and author, best known as the creator of Ruby on Rails, a popular web application framework. Heinemeier Hansson is also a partner at Basecamp, a project management and collaboration software company he co-founded. His contributions to software development have earned him widespread recognition, with Ruby on Rails being used by thousands of developers and companies worldwide. Heinemeier Hansson is also a vocal advocate for remote work, simplicity in business, and sustainable work practices, ideas he explores in his bestselling books Rework and It Doesn’t Have to Be Crazy at Work. In addition to his work in tech, he is an accomplished race car driver, having competed in the 24 Hours of Le Mans. Heinemeier Hansson’s approach to work-life balance and entrepreneurship has made him a thought leader in the tech community, where he continues to challenge traditional business practices and advocate for more human-centered approaches to work

George Hatzis is a lawyer, entrepreneur, and social media content creator known for his humorous and insightful takes on the legal profession. Through his popular Instagram account, Hatzis shares legal memes, advice, and commentary, making complex legal topics accessible and entertaining for a broad audience. He is also the founder of Hatzis Law, a firm that specializes in criminal defense and family law. Hatzis’ ability to merge legal expertise with humor has garnered him a large following, and he continues to be a unique voice in the legal community, advocating for modernizing the industry.

Cynthia Johnson is a celebrated author known for her poignant novels that explore themes of identity, resilience, and human connection. She gained critical acclaim with her debut novel, "Whispers in the Wind," which won the National Book Award for Fiction. Her subsequent works, including "Echoes of the Past" and "Fragments of Tomorrow," have been praised for their lyrical prose and deeply emotional narratives. Johnson's contributions extend beyond her writing, as she actively mentors emerging writers and advocates for literacy programs in underserved communities. With a career spanning over two decades, she has firmly established herself as a significant voice in contemporary literature.

Esther Perel is a renowned Belgian psychotherapist and author, celebrated for her groundbreaking work in the field of relationships and sexuality. She is best known for her best-selling books "Mating in Captivity: Unlocking Erotic Intelligence" and "The State of Affairs: Rethinking Infidelity," which explore the complexities of modern love and desire. Perel's insightful TED Talks have garnered millions of views, further establishing her as a leading voice on intimacy and human connection. She also hosts the popular podcast "Where Should We Begin?" where she provides a candid look into the intricacies of couples therapy. Perel's innovative perspectives have significantly influenced contemporary discussions on relationships, making her a pivotal figure in both psychology and literature.
“Sometimes the craziest people are the ones who hide behind the masks of sanity, and understanding their language can unlock a world of connection.”
Talking to Crazy
By Mark Goulston
Discover a world of knowledge through our extensive collection of book summaries.