In 'The Little Big Things', Thomas J. Peters uncovers the extraordinary power of seemingly insignificant details that can transform organizations and inspire greatness. He argues that excellence lies in the small acts of service, leadership, and innovation that create lasting impact. By weaving together compelling anecdotes and actionable insights, Peters urges readers to embrace a culture of enthusiasm and creativity. This book challenges conventional wisdom and invites you to rethink what it means to succeed in business and life. Are you ready to discover how tiny changes can lead to monumental results?
By Thomas J. Peters
Published: 2012
"The things that make a difference are often the little things: small actions, simple gestures, and unexpected kindnesses that add up to something great."
No one has had more influence in shaping the idea of modern management than Tom Peters. An avowed enemy of conformism and the status quo, Peters is a necessary voice of experience to guide us through times of financial uncertainty. In The Little BIG Things, he provides essential wisdom for everyone—from the freelancer to the small business owner to the head of a major corporation—offering 163 ways to excel at the "people side of business" by pursuing excellence at every level. "The 'Excellence Standard' is not about Grand Outcomes. In Zen-like terms, all we have is today. If the day's work cannot be assessed as Excellent, then the oceanic overall goal of Excellence has not been advanced. Period." "If membership in your club (organization) is not aimed at 'mind-blowing' development for each staff member and 'window rattling' service for each customer and other extended family members, then . . . just what the hell is the point?"
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“The things that make a difference are often the little things: small actions, simple gestures, and unexpected kindnesses that add up to something great.”
The Little Big Things
By Thomas J. Peters
Discover a world of knowledge through our extensive collection of book summaries.
Thomas J. Peters is a renowned American author and management expert best known for his influential book "In Search of Excellence," co-written with Robert H. Waterman Jr. This groundbreaking work, published in 1982, has become a classic in business literature, emphasizing the importance of management practices and organizational behavior in achieving corporate success. Peters has authored several other notable works, including "A Passion for Excellence" and "The Circle of Innovation," where he continues to explore themes of excellence and innovation in business. With a dynamic and engaging writing style, Peters combines rigorous research with practical insights, making complex concepts accessible to both business leaders and general readers alike.
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