Fish! Book Summary

In 'Fish!', a vibrant parable set in a bustling fish market, readers discover the transformative power of choosing one's attitude at work. The story follows Mary, a weary employee, as she learns to infuse her daily routine with enthusiasm and joy. Guided by the spirited fishmongers, she realizes that engagement and passion can dramatically change one’s work environment. This book offers practical insights into fostering a culture of positivity and teamwork. Will you dive into the depths of your own workplace and bring the 'fish' philosophy to life?

By Ken Blanchard, Stephen C. Lundin, John Christensen, Harry Paul

Published: 2000

""Choose your attitude. Your happiness is your responsibility and it starts with a choice.""

Book Review of Fish!

Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day. Imagine an environment in which people are truly connected to their work, to their colleagues, and to their customers. In this engrossing parable, a fictional manager is charged with the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Across the street from her office is Seattles very real Pike Place Fish Market, world famous and wildly successful thanks to its fun, bustling, joyful atmosphere and customer service. By applying ingeniously simple lessons learned from the actual Pike Place fishmongers, our manager learns how to energize those who report to her and effect an astonishing transformation in her workplace. Addressing todays work issues (including employee retention and burnout) with an engaging metaphor and an appealing message that applies to any sector of any organization, Fish! offers wisdom that is easy to grasp, instantly applicable, and profoundthe hallmarks of a true business classic. Based on a bestselling ChartHouse training video which has been adopted by corporations including Southwest Airlines, Sprint, and Nordstrom.

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"Choose your attitude. Your happiness is your responsibility and it starts with a choice."

Fish!

By Ken Blanchard, Stephen C. Lundin, John Christensen, Harry Paul