In 'Conversational Capital', Cesvet, Babinski, and Alper explore the untapped power of conversation as the new currency in marketing and branding. The authors argue that genuine dialogue can forge deeper connections between consumers and brands, transforming them into passionate advocates. Through compelling case studies and innovative strategies, they reveal how to craft authentic messages that resonate and engage. This book is a call to move beyond traditional advertising and embrace the art of conversation to redefine customer relationships. Discover how your words can not only inform but also inspire and propel your brand to new heights.
By Bertrand Cesvet, Tony Babinski, Eric Alper
Published: 2009
""In a world where conversations shape our reality, the true power lies not just in what we say, but in how we listen and understand each other.""
"In The Tipping Point, Malcolm Gladwell presents an important idea without any 'how to.' Now Bertrand Cesvet provides the 'how to' you need to create 'Tipping Points' for your business and success. This book is a compelling presentation of a powerful idea. This is how the new world will do business. Highly recommended if you care about your future." Stewart Emery, coauthor of international best-seller Success Built to Last "Ultimately, magic is unexplainable. Still, Conversational Capital provides the most insightful analysis of what makes our shows ring in the heart of fans." Guy Laliberte, founder, Cirque du Soleil "Like all great ideas, Conversational Capital is at its core simple: word-of-mouth momentum can be created, harnessed, and used to build consumer passion for a brand better and more cost-effectively than almost any other marketing medium." Rupert Duchesne,CEO of Aeroplan "Marketing is an art that Conversational Capital turns smartly into science. This book provides the complete prescription for getting consumers excited about your ideas." Jim Champy, coauthor, Reenginering the Corporation, and author, Outsmart! Embed into Your Products and Experiences the Ingredients that Drive Advocacy: Create products and services that consumers find truly significant Intensify consumption experiences to transform your brands into market leaders Don't settle for serendipity: manage and control the word-of-mouth around your brand by manipulating eight powerful experience amplifiers For all the books that speak of the value of consumer advocacy, few indicate how to create it to begin with. Armed with a compelling set of examples from their own work in fostering leading brands, the authors reveal the triggers of word-of-mouth and a process to embedding them in your own products, helping you create stuff people love to talk about. From Bertrand Cesvet, chairman of Sid Lee, a leading purveyor of experiential design and communications services that leverages commercial creativity for breakthrough brands including Cirque du Soleil, adidas, and Red Bull. 1% of the proceeds from the royalties earned by the authors will be donated to the One Drop Foundation. The mission of the One DropTM Foundation is to fight poverty around the world by giving everyone access to safe water.
Showing 8 of 30 similar books
Mark Bell is a distinguished author known for his gripping thrillers and intricate storytelling. His debut novel, "The Silent Witness," garnered critical acclaim and established him as a formidable voice in contemporary fiction. Bell's work often explores the complexities of human psychology, earning him a dedicated readership and several literary awards. Beyond writing, he is an advocate for literacy programs, actively participating in initiatives to promote reading among underserved communities. His contributions to literature continue to resonate, making him a prominent figure in modern literary circles.
Sean Ellis is a prolific author known for his riveting contributions to the thriller and adventure genres. He has penned numerous novels, including the popular Nick Kismet series, which has captivated readers with its blend of historical intrigue and action-packed storytelling. Ellis’s work often reflects his deep interest in archaeology and mythology, adding rich layers of authenticity to his plots. In addition to his novels, he has co-authored several works with other prominent writers, further cementing his reputation in the literary world. His engaging narratives and well-researched backgrounds have garnered a dedicated following and critical acclaim.
Jan Losert is a visionary author and digital design expert, renowned for his contributions to the intersection of technology and creativity. His most significant work includes co-authoring "Design Systems Handbook," which has become a seminal guide for creating cohesive and efficient design frameworks. Losert's expertise extends to his role as a speaker and educator, where he passionately shares his insights on user experience and interface design. In addition to his literary achievements, he co-founded several successful startups, leveraging his deep understanding of design to drive innovation. His work continues to influence and inspire both emerging and established designers worldwide.
Ran Segall is an Israeli designer, YouTuber, and entrepreneur, known for his work in freelance web design and his popular YouTube channel, Flux Academy. Segall provides design tutorials, business advice, and insights for freelancers, helping designers improve their craft and grow their businesses. He has built a successful online platform through his transparent and practical approach to design education. Segall also runs Flux Academy, where he teaches web design and freelancing strategies to aspiring designers around the world. His approachable style and expertise have made him a trusted resource in the design community.
Ann Handley is a renowned digital marketing pioneer and a Wall Street Journal bestselling author. She is the author of "Everybody Writes," a seminal guide on creating compelling content, and co-author of "Content Rules," which outlines effective content marketing strategies. As the Chief Content Officer at MarketingProfs, she has significantly influenced modern marketing practices. Handley is also a highly sought-after keynote speaker, known for her insights on digital content and marketing trends. Her work has empowered countless marketers to elevate their content creation and strategy efforts.
Jessica Alba is an American actress, entrepreneur, and founder of The Honest Company, a consumer goods company focused on eco-friendly and non-toxic products. Alba gained fame as an actress, starring in films like Fantastic Four and Sin City, but has since transitioned into business, building Honest into a successful brand known for its commitment to sustainability and transparency. In addition to her business ventures, Alba is involved in philanthropy, particularly in areas related to children's health and environmental causes. Her work as an actress and entrepreneur has made her a role model for women in business.
Andrew Chen is a venture capitalist, entrepreneur, and thought leader in growth marketing, currently serving as a general partner at Andreessen Horowitz. Chen is known for his expertise in network effects, viral growth strategies, and marketplace dynamics, making him a sought-after advisor for startups looking to scale. Prior to joining Andreessen Horowitz, he worked in leadership roles at Uber, helping to grow the ride-sharing platform’s user base and develop key growth strategies. Chen is also a prolific writer, sharing his insights on growth, technology, and startups through his popular blog and newsletter, which has attracted a loyal following in the tech community. His work has helped shape how many startups approach user acquisition, retention, and product-market fit. As a venture capitalist, Chen focuses on early-stage companies in the consumer internet, SaaS, and marketplace sectors, and he has been involved in funding and advising several successful startups. His insights on technology and growth continue to influence both founders and investors alike.
Joe Gebbia is an American designer and entrepreneur best known as the co-founder of Airbnb, a pioneering platform in the sharing economy. Although he is not primarily recognized for his literary contributions, Gebbia has significantly influenced design thinking and innovation, which he has articulated through various talks and articles. His insights on creativity and entrepreneurship have been featured in prominent publications and at leading conferences, inspiring a new generation of business leaders. Gebbia's work emphasizes the intersection of design, technology, and community, making him a thought leader in modern business practices. His contributions extend beyond Airbnb, as he continues to explore and advocate for innovative solutions to global challenges.
Showing 8 of 15 related collections
“"In a world where conversations shape our reality, the true power lies not just in what we say, but in how we listen and understand each other."”
Conversational Capital
By Bertrand Cesvet, Tony Babinski, Eric Alper
Discover a world of knowledge through our extensive collection of book summaries.
Bertrand Cesvet is a distinguished author and thought leader known for his thought-provoking explorations of culture and society. He is the co-author of the acclaimed book 'The Future of Brand', where he delves into the complex relationship between brands and consumer perceptions. Cesvet's writing style is characterized by its eloquent prose and incisive analysis, offering readers deep insights into contemporary issues. His work often blends academic rigor with relatable narratives, making complex concepts accessible to a broader audience. Through his innovative storytelling and keen observations, Cesvet continues to make a significant impact in the literary world.
Tony Babinski is a contemporary author known for his engaging storytelling and rich character development. He has penned several notable works, including 'The Silent Echoes' and 'Whispers of the Past,' which explore themes of memory and human connection. Babinski's writing style is characterized by its vivid imagery and lyrical prose, drawing readers into immersive worlds filled with emotional depth. He resides in the Pacific Northwest, where the natural scenery inspires much of his work.
Eric Alper is a seasoned author and music industry expert, known for his insightful commentary on culture and entertainment. With a career spanning over two decades, he has contributed to various publications and platforms, showcasing his deep understanding of the music landscape. His notable works include compelling narratives about the evolution of the music industry and the impact of social media on artists. Alper's writing style is characterized by its engaging prose and a unique blend of personal anecdotes with sharp analysis, making complex topics accessible and relatable to a broad audience.
Key information about the book.
Buy on Amazon
Buy via BookShopSupport local bookstores: BookShop gives a portion of each sale to independent bookshops!
In "Jab, Jab, Jab, Right Hook," social media guru Gary Vaynerchuk reveals the art of crafting compelling content that resonates with audiences. He emphasizes the importance of delivering value through "jabs"—small doses of engagement—before landing the "right hook" that drives home your sales message. Through captivating examples and real-world case studies, Vaynerchuk illustrates how understanding the nuances of each social platform can amplify your reach. The book challenges traditional marketing tactics, urging businesses to prioritize authenticity and connection. Are you ready to learn the knockout strategies that can transform your social media presence?
In "Purple Cow," Seth Godin challenges the conventional marketing wisdom of blending in. He posits that the key to success in a crowded marketplace is to be remarkable—like a purple cow in a field of monochrome livestock. Through engaging anecdotes and sharp insights, Godin illustrates how businesses can stand out by embracing uniqueness and innovation. This book isn't just about marketing; it's a call to action for anyone who wants to break the mold and create something extraordinary. Are you ready to uncover the secrets of becoming a standout in your industry?
In "Hooked: How to Build Habit-Forming Products," Nir Eyal unravels the psychological principles behind why some products captivate users while others fade into oblivion. Through the engaging “Hook Model,” he outlines a four-step process—trigger, action, variable reward, and investment—that drives user engagement. Packed with real-world examples and compelling insights, Eyal illustrates how successful companies design their offerings to create habits that keep customers coming back. As you dive into the book, you’ll uncover the ethical implications of these practices and consider how they shape our daily lives. Are you ready to discover the secrets behind the products that hold your attention and transform your behavior?
In 'This Is Marketing', Seth Godin revolutionizes traditional marketing concepts, urging readers to focus on creating meaningful connections rather than simply selling products. He emphasizes the power of storytelling and understanding niche audiences to foster loyalty and engagement. Godin challenges marketers to shift from transactional thinking to transformative experiences that resonate on a personal level. Through impactful insights and practical strategies, he encourages a mindset of empathy and purpose in every marketing endeavor. This thought-provoking guide unlocks the secret to standing out in a saturated marketplace, inviting you to rethink your approach to reaching customers.
Dive into the mystical world of 'Tao Te Ching' by Stephen Mitchell, where ancient wisdom meets poetic elegance. This timeless text reveals profound insights on the art of living in harmony with the universe and finding balance within oneself. Mitchell's modern translation breathes new life into Laozi's teachings, making them accessible for contemporary readers. Explore the paradoxes of simplicity and complexity, strength and weakness, as you unravel the secrets of the Tao. Discover how this philosophical journey can transform your perspective, prompting you to question the very nature of existence itself.
In 'The Long Tail,' Chris Anderson reveals how the internet has transformed our economy by shifting the focus from mainstream hits to niche markets. He explores how consumers are increasingly drawn to diverse, long-tail products rather than just a few bestsellers. This comprehensive guide illustrates how businesses can thrive by catering to specialized interests and expanding their offerings beyond the mainstream. Anderson's insights challenge traditional marketing strategies, sparking intrigue about the future of commerce. Will you reconsider the way you approach your own market?
In 'Branding,' Michael Johnson delves into the intricate world of brand identity and its profound impact on consumer perception. He uncovers the psychological underpinnings that influence how we connect with brands, making it an essential read for marketers and creatives alike. Through vivid examples and insightful analyses, Johnson illustrates the transformative power of effective branding in today’s competitive landscape. This book is not just a guide; it’s a journey into understanding the art and science behind memorable brands. Are you ready to unlock the secrets of successful branding?
In 'Guerrilla Marketing', Jay Conrad Levinson and co-authors unveil unconventional strategies that defy traditional marketing norms. Discover how small businesses can leverage creativity and resourcefulness to achieve extraordinary results without a hefty budget. This book is packed with actionable insights and innovative tactics that empower marketers to make a lasting impact in their communities. Dive into real-world examples that illustrate the power of unconventional thinking in driving customer engagement. Unlock the secrets to standing out in a crowded market and watch your business flourish!
Download our mobile app to enjoy your favorite books on the go. Get access to exclusive features, offline listening, and personalized recommendations.
